Alta Berry Creek
Frequently Asked Questions
What will you do to prepare my apartment before I move in?
We will paint, clean, and check for proper operation of systems and appliances prior to your move in.
Do I have to be present for a service technician to perform work?
No, you do not have to be present for a service technician to perform work.
Do you have on-site maintenance?
Yes, we have on-site maintenance. We also have maintenance on-call for after-hours emergencies.
An item in my unit needs repair. How do I get help?
For a maintenance request, you may submit a work order through the resident portal.
What happens if I am locked-out?
If it occurs during business hours, you can come to the office to borrow a key. If it occurs after hours, you will need to contact a locksmith for assistance.